Last Updated: Sat, 04/11/2026 Syllabus MGT 6357_SOM_Fall_0.pdf (152.83 KB) General Class Information Academic year: 2026 Semester: Fall Course prefix: MGT Course number: 6357 Section: EMA CRN 91488 Department (you may add up to three): Sch/Business Instructor first name: Manpreet Instructor last name: Hora Catalog Description This course analyzes operational performance for the service sector and service support functions of manufacturers. Includes the design, delivery, variability, and innovation of services across many industries. Administrative Data Course status Active